How can we help?
Search our knowledge base or browse frequently asked questions below.
Getting Started
Account setup, verification, and first steps.
Payments & Payouts
Transaction fees, settlement times, and currencies.
Integration
API keys, plugins, and technical documentation.
Instant liquidity means your funds are available immediately without holding. We don't retain your money - we transfer it to your bank account in a T+2 cycle (2 business days), which is much faster than most payment gateways that hold funds for weeks.
Absolutely! OctaPay is specifically designed for dropshippers, digital products, and physical goods merchants. We support all product types with fast liquidity to help you fund your next orders quickly.
Our standard pricing is simple: 1.4% + €0.25 per successful transaction. No setup fees, no monthly fees, no hidden charges. Enterprise customers can contact us for custom volume pricing.
We accept all major European cards, including Visa, Mastercard, American Express, as well as local systems like Cartes Bancaires in France. We support both credit and debit cards.
Very fast! With Shopify, you can start in less than 10 minutes. For other platforms, we have ready-to-use plugins and an easy-to-use API that makes integration smooth and straightforward.
Absolutely. Security is our top priority. We are PCI DSS Level 1 certified, use AES-256 encryption, and apply PSD2 directive with 3D Secure 2.0 for all eligible transactions.
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